When you have finished reviewing this help documentation, please close this window.
Using the Ezypay Update Screen, users can add, change, or view options for accounts where the bill payer has opted to pay using the Ezypay direct debit interface.
From the Using Ezypay drop down list, select Yes if this account will be paid using Ezpay. Alternatively, select No.
Enter the date when details of the first invoice must be sent to Ezypay for payment processing in the Starting Date field. Each time a payment has been processed, this date will be automatically updated by the frequency selected in the Payment Frequency drop down list (i.e., the next payment date will be displayed). Most services will set this date to the same day of the week for all accounts. However, if a bill payer requests that a specific day of the week would be better for them, this can be set to meet their needs by adjusting the date to the day of the week they would prefer.
From the Billing Method drop down box, select either Account Balance or Set Amount.
Account Balance will send the amount outstanding on the account for processing.
Set Amount will send the amount specified in the Billing Amount or Maximum Billing Limit fields for processing.
If you have selected Set Amount from the Billing Method drop down list, enter the amount that you wish to be sent through for processing in the Set Amount field.
If you wish to cap the maximum amount that will be sent through for processing to a specific value, enter the required value in the Maximum Billing Limit field.
From the Payment Frequency drop down list, select the frequency with which you wish this account to be processed. Commonly, this frequency would be set to weekly; however, if your service bills for a fortnight, you may wish to set this value to Fortnightly.
If the bill payer has multiple children at your service and you wish to link sibling accounts, meaning only one set of fees per transaction for the bill payer, select the sibling’s name from the Select Sibling drop down list. Bill payers will not be required to re-enter their payment credentials.
Once you have completed your selection and have entered the correct data, click the Update button to save the data and return to the previous screen. Alternatively, to discard this data and return to the previous screen, click Cancel.
If you wish to delete the information on this screen (i.e., remove this account from Ezypay processing), click the Delete button.
The Set Payment Method button will allow you to enter details of payment method for the bill payer (i.e., bank account details or credit card number). This information is sent directly to Ezypay and not stored in Infocare.
If you or the bill payer would rather let the bill payer enter the details in private, click the Email Bill Payer button. An email will be sent to the bill payer providing them with a link which they can click on to enter their own payment details online.
If you would like to view a list of recent invoices processed by the Ezypay for this bill payer, click the View Invoices button. Infocare will display a list of recent invoices, and you will also be able to refund specific invoices if required.
For further information or assistance call
0508 INFOCARE (0508 463622) or email help@infocaresolutions.co.nz
© 2018 Infocare Systems Limited