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The Transaction View screen, shows the account transactions for the selected bill payer.
The transaction view screen is found within the childs profile under the Accounts tab by selecting the pink "view transactions" icon and also under Billing > Accounts Processing > Transactions.
A list of transactions will be displayed for the selected child account once the selected From and Until date fields are entered.
The Transaction Type order can be changed by selecting All, Debits Only, or Credits Only, from the Transaction Type drop down list.
Once the required Transaction Type is selected, and the required From and Until date range is entered, click the search icon at the right hand side of the screen.
Credits will display the total amount of Credits applied to the account (i.e., receipts/credit notes/WINZ subsidy).
Debits will display the total amount of Debits applied to the account (i.e., invoices).
Balance will display the current Balance of the child account.
If the Ref for a transaction has a link icon and is displayed in blue, click on this link to view an explanation of how the invoice was calculated.
Transactions that have been Disputed will appear on the transaction view list displayed in pink text. Disputed transaction amounts will be included in account balances; however, when payments are receipted for this childs account, payments will be allocated to all other transactions before being allocated to the disputed transaction. This will be reflected in the aged analysis report.
Transactions that have been reversed will appear on the transaction view list and displayed in orange text. The amount will not be included in the account balance or the statement.
To print the list of transactions that are on display, click on the
icon at the right hand side of the screen and select Print Transactions.
To print an "Aged Analysis" for this child account, click on the
icon at the right hand side of the screen and select Print Aged Analysis.
To return to the previous screen, click the Cancel button.
For further information or assistance call
0508 INFOCARE (0508 463622) or email help@infocaresolutions.co.nz
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