Welcome to Infocare 4.00 Re-imagined – a brand new interface.

What's new? Well, everything and nothing. The Infocare that you know and trust has not changed, but the way you interact with Infocare has been upgraded to provide you with the most modern, intuitive, and efficient way of working. 

We think you will love the new look; however, if you feel the need to see how things looked before, you can simply toggle between new and old look.

The first thing you will notice is the new Notice Board—a feast of important information about the current day for your service with easy to read graphs that can be easily customised. This will also be your first introduction to the bright, clean, and easy to read screen layouts, navigation bar, and colour coded function buttons.

Notice Board

If you would like to toggle between old and new look Infocare, simply click the toggle button at the top right of the screen.

We value your opinions, so if you find something you would like to send us feedback on, click at the top right of the screen, then click Next. You will be able to enter your feedback in a text box which will be sent to us complete with a screenshot once you click .


The menu structure used to navigate your way around Infocare has been upgraded to be more intuitive and easy to use. You will find a Home button so you can quickly jump back to your pre-defined home page at any time. Favourites are now found using the icon. Click on this icon to set your Favourites. The menu heading Common has largely been replaced with .

Finding Help

The name of each page will be displayed at the top left of every screen, and will have its own specific help button – . Clicking Help will open a new window with help details for that specific page. This allows users to view the help while concurrently looking at their Infocare screen. Help files also contain links to video clips for more detailed examples. 

Using screens that have multiple functions has been made much easier. For example, if you are working with a child's record, you can easily see all elements of that record by clicking the various headings   (i.e. Contacts, Timetable, etc.).  Screens that have multiple functions such as Child Update also have sub-help pages that provide specific help depending on the tab heading you have selected. This sub-help button is located at the right of the screen as in the example below.

Using Icons

Many of the common functions in Infocare are now performed by clicking icons that are easy to see and understand. Different icons are used throughout the system. If you want to know what function they perform, simply hover your cursor over the icon and a pop up window will explain, as in the example below.

Using Links

There are many occasions when extra detail is needed. We have that covered for you with a "drill down" option. Whenever you see blue text with a link icon next to it, such as , you can click on the link to drill down deeper into the detail.

No More Back & Previous buttons

We have also removed all those Back and Previous buttons which seemed to be everywhere. Now all you need to do is click ; or, if you want to return to the previous screen without saving your changes, click the  icon at the top left of the screen.

Never lose track of where you are

It is always easy to see where you are up to on an entry screen. The field you need to complete will be flashing with a blue background, as in the example below.

Mistakes? Don't worry!

If you happen to make a mistake and forget to enter crucial data, do not worry. You will be shown exactly what is wrong. Simply close the error message, enter the correction, and continue.

Feel confident that what you do will be accurate with easy colour coded messages to guide you along the way. Green to let you know it is all okay.

Orange to let you know that what you have done still requires further action.

Red to let you know what you are trying to do either cannot be done or needs further action first.


What do the colours mean?

While great to look at, the different colours for different buttons do have some meaning!


  Pink buttons indicate a primary action for this screen. Sometimes the button will contain a number which in the case of this example indicates how many items will be created.

 Blue buttons indicate a secondary action that can be performed on the screen.

Grey buttons indicate that the button is not available for this function.

Red buttons with a flashing border indicate important intervention is required (i.e., child/staff ratios are in breach of regulations).

Need more information?


For further information or assistance call

0508 INFOCARE (0508 463622) or email help@infocaresolutions.co.nz


© 2018 Infocare Systems Limited