For a detailed breakdown on how Family Boost works. Visit IRDs website for further details:

FamilyBoost overview (ird.govt.nz)


A Family Boost Quarterly Statement has been introduced to meet the requirements of IRD.


For a parent to receive their family boost entitlement they need to provide IRD with a copy of a Quarterly statement showing all fees charged, applied discounts, and received subsidies.


Run the Family Boost Quarterly Statement and email this through to your families.

Once families receive their statement, they can upload it to IRD via their MyIR account.



How is the statement calculated and displayed?


The requirement for the Family Boost Quarterly Statement is to show all fees charged, applied subsidies, and discounts for the quarter.


The committed date (effective date) determines exactly which period a transaction will be part of.

If the quarter starts or ends during the middle of a week, a Monday transaction may be in a different quarter to a Friday transaction.


Fees include:

  • Childcare fees
  • Optional Charges (products)


Discounts include:

  • Fee discounts
  • Promotional discounts
  • Credit Optional Charges (products)
  • Credit Notes

Subsidies include:

  • WINZ Subsidy payments
  • ACC payments
  • MSD-Oranga Tamariki
  • ELP payments
  • ESP payments
  • Studylink payments


Official name requirements:

  • The Official Name of each child will show within the statement. If children uses a different Preferred name the official name will override it. 



The statement will provide a summary of these entries.

Create the Family Boost Quarterly Statement.


  • Within Infocare go to: Billing > Accounts Processing > Statements
  • From the Statement Type  dropdown box, select Family Boost Quarterly Statement

Once Family Boost Quarterly Statement is selected, the option on the page will change.


The following options will define which quarter is being produced and what layout you wish use.


  • Quarter - Select which quarter the statement if for.
  • Year - Which year the statement is for (from 2024 only).
  • Mode: 
    • Family Boost - Standard single page summary document.
    • Family Boost + Statement List - Provides two documents, the standard single page summary and a Statement List with all fees, discounts and subsidies. When emailed, the parent will receive two PDFs. Only the Family Boost should be uploaded to MyIR.
  • Combine Siblings Statements - Will combine siblings that have the same bill payer.


Send the Family Boost Quarterly Statement to Parents.

Define settings 'Mode, 'Quarter', 'Year', and 'Combine Siblings Statements'.


  • Accounts (left side) - Select individual or multiple children. The selected accounts will update on the main page.
  • If they do not show, click the printer button. n.

Once your desired list of accounts is selected and you wish to email them, click the large blue 'Email' button.  


The standard print button next to each account can be used to preview the statement. 


Combined Siblings Statements:

Children who have been setup as a family (via Contacts) their statements can be combined.

This ensures a single document is sent for a family.


If a family has a split account, these will ways separated.